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Enjoy fast, reliable delivery on all fresh meats and African staples.

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Privacy Policy

At Debbie Afro Foods, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website and purchase our products.

The Data We Collect

To provide you with our premium grocery services, we collect the following information:

  • Identity Data: Name, surname, and title.

  • Contact Data: Billing address, delivery address, email address, and telephone numbers.

  • Financial Data: Payment card details (processed securely via PCI-compliant third parties; we do not store your full card details).

  • Transaction Data: Details about payments to and from you and other details of products you have purchased from us.

  • Technical Data: IP address, browser type, and location data used to improve your shopping experience.

How We Use Your Information

We use your data only when the law allows us to. Most commonly, we use your data to:

  • Fulfill Your Orders: To process payments, manage regular and local deliveries, and handle returns.

  • Customer Support: To notify you about changes to your order or respond to your inquiries.

  • Marketing (Opt-in Only): To share exclusive deals, new product arrivals (such as the Protein Combo), and special offers. You can opt out at any time.

  • Site Improvement: To monitor website performance and ensure our design is functioning perfectly on your device.

Data Sharing & Third Parties

We do not sell your data. We only share your information with trusted partners essential to our operations:

  • Delivery Partners: Local drivers and UK-wide couriers (via Easyship) who require your address and phone number to fulfill your delivery.

  • Payment Processors: Secure platforms (like Stripe or PayPal) to process your transactions safely.

  • Professional Advisers: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.

International Data Transfers

As an international-facing business, some of our service providers may be located outside the UK. Whenever we transfer your personal data out of the UK, we ensure a similar degree of protection is afforded to it by ensuring at least one of the legal safeguards required by UK GDPR is implemented.

Data Security

We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized way. Access to your personal data is limited to employees and partners who have a business "need to know.

Your Legal Rights

Under the UK GDPR, you have the right to:

  • Request access to your personal data.

  • Request correction of the personal data that we hold about you.

  • Request erasure of your personal data ("the right to be forgotten").

  • Object to processing of your personal data.

  • Request restriction of processing your personal data.

To exercise any of these rights, please contact us at debbieafrofoods@hotmail.com.

Cookies

  • Our website uses cookies to distinguish you from other users and to keep track of your shopping cart. You can set your browser to refuse all or some browser cookies, but note that some parts of this website may become inaccessible or not function properly if you do so.

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